Zoning & permits
Setbacks, land use, permits, forms, and applications.
AI information assistant for local government
Give people answers.
Give your staff their time back.
SourceLane turns the information your organization already publishes into an easy-to-use AI assistant. People ask questions in everyday language and get clear answers from approved information—with the sources shown.
No website rebuild. No long-term contract. Municipal staff stay in control.
Ask Your MunicipalityOfficial public information
What time are the polls open?
ANSWER7:00 AM to 8:00 PM
Polls are open from 7:00 AM until 8:00 PM on Election Day.
Elections — Approved source ↗
See it with your information
A focused demonstration, built around your website.
We’ll show how SourceLane can turn your organization’s approved pages and documents into clear, source-backed answers.
One front door for local information
One assistant for the whole organization.
Residents do not need to know which department owns the answer. SourceLane helps them find approved information across common municipal topics.
Elections & taxes
Polling places, election hours, tax information, and deadlines.
Meetings & records
Schedules, minutes, agendas, notices, FOIA, and public records.
People & services
Officials, contacts, parks, services, ordinances, and office information.
Everyday questions
People ask naturally.
SourceLane finds the lane.
From quick facts to procedural questions, the assistant searches only the information your organization has approved.
“Do I need a permit for a shed?”
“When is the next Planning Commission meeting?”
“Where do I submit a public records request?”
“How can I contact the township supervisor?”
How it works
From scattered documents to clear answers.
- 01
Connect approved sources
We map the pages, documents, forms, and policies your organization chooses.
- 02
SourceLane organizes them
Information is prepared for reliable search while retaining its original source.
- 03
People ask in plain language
The assistant finds relevant evidence and returns a concise, grounded response.
- 04
Every answer shows its work
Residents can follow citations back to your official information.
Built for public trust
Helpful when the answer is there.
Careful when it is not.
SourceLane is designed around evidence—not guesswork. It can refuse when approved information does not support an answer, and it keeps the municipality’s source material visible.
Approved sources onlyYour organization controls the source set.
Citations on supported answersPeople can inspect the official evidence.
Safe refusal behaviorNo evidence means no invented answer.
Tenant-isolated informationEach organization’s content stays separate.
Human escalation
When AI should stop, staff can take over.
Couldn’t find enough approved information.Would you like to send this question to staff?Send to staff
When enabled for an organization, SourceLane can route a question to configured staff using contact information submitted by the visitor—without requiring a separate help desk.
Customer analytics
Your questions become useful insight.
Reporting can help staff understand questions asked, answer rate, top topics, escalations, useful sources, and recurring information gaps—without turning the public website into an advertising tracker.
Simple onboarding
Works with the website you already have.
No website replacement or document migration project. SourceLane works alongside your existing pages and files through a small website embed.
- Website and source discovery
- Source review and organization setup
- Assistant configuration and testing
- Widget installation assistance and launch review
Plans built around your organization
A focused fit for your information and support needs.
SourceLane is configured around your organization, website, approved information, and support needs.
Request a short demo and we’ll show you how SourceLane can work with the information you already publish.
We’ll review your website, common questions, and launch goals before providing current pricing for your organization.
Request a DemoContact us for pricingA practical alternative
Better than sending people on a website scavenger hunt.
Traditional website search
- Matches words, not intent
- Returns long lists of pages
- Leaves residents to assemble the answer
SourceLane
- Accepts everyday questions
- Returns a focused answer or safe refusal
- Shows the supporting official sources
Built first for municipalities
Public information should be public—and usable.
Townships and small local governments publish essential information across pages, PDFs, ordinances, meeting materials, and forms. SourceLane creates a clearer path without asking staff to replace every system they already use.
Where SourceLane can go next
A focused foundation for other information-heavy organizations.
Utilities & authorities
Designed to support service information, policies, and customer guidance.
Associations & districts
Designed to support member resources, rules, and public documents.
Community organizations
Designed to support programs, facilities, schedules, and shared resources.
Frequently asked
Good questions deserve clear answers.
Does SourceLane replace our website?
No. It adds an easier question-and-answer path to the website and information you already maintain.
Can it answer from anything on the internet?
No. The assistant is configured to use your approved source collection rather than unrestricted web content.
What happens when the answer is not supported?
SourceLane is designed to refuse safely instead of filling gaps with an invented answer.
How long does setup take?
Timing depends on source volume and website access. We define the scope and validation plan before starting.
Do we need a new website?
No. Most sites can add SourceLane through a small script placed in a shared template or on individual pages.
Request a demo
See what SourceLane could do with your information.
Tell us a little about your organization. We’ll follow up to discuss the public questions your staff handles most often.
Michael Strange(231) 350-3148[email protected]